• Search no more for trusted advicesOur purpose is to keep your business productive and stress free
    • part of your team – complete it managementwith unconventional thinking & innovative approach
    • About
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    • Why Us
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  • About Us

  • TechResource has been helping local businesses transform using technology. We are business transformers! We get companies ahead and keep them ahead. We do this by being thought leaders and consultants, implementing services and technologies through good project management and finally by providing incredible support services. We’ve won awards and build up solid expertise and a reputation of being tenacious, creative and available. If you are looking to embrace technology with a partner who really does care and takes pride in outstanding results, then look no further. Our individual and team strengths culminate to provide unique and distinctly advantageous solutions for anyone seeking Information Technology requirements.

    We strongly believe in replicating learned success and building on existing knowledge base. We love to share this with you.

    • IT Advisory

      Trusted advisors that actually support your vision and mission.

    • Cyber Security

      One step ahead of traditiona IT services.

    • Business Continuity

      Never worry about data loss again.

    • Reliable Support

      24/7 access to IT professionals.

    • Cloud Solutions

      No more servers. Work seamlessly through the cloud.

  • Our Services

  • Business Strategy Consulting

    Our single purpose is to provide excellence around shaping client’s IT service model and strategy utilising industry best practices and methodologies, that are aligned to their strategic requirements. With enterprise grade consulting services, we are able to provide high level strategic design and planning of integrated technology solutions across the organisation. The services may include program governance and project management as well as IT service management optimisation. Our role is to drive value from client’s investment in digital technology.

    We provide consulting advisory and strategic assessment services across an array of digital technologies and business functions to ensure that our client’s implement solutions that deliver successful business outcomes. We provide “incubation” expertise that allows clients to successfully start a business initiative, or re-engineer existing business to enable scalability into global digital ecosystems. We prepare our advice through consulting with subject matter experts, decision makers and related stakeholders to ensure that we deliver a superior, comprehensive business advisory service.

  • IT Managed Services: Support & Maintenance

    TechResource IT Services’ team of experienced managed services specialists offer solutions for a wide variety of industries and IT needs. Our offerings include:

    • Flexibility in our plans to match each business’ particular needs
    • Fast response time to clients
    • 24/7 IT support
    • Collaborative approach to working with businesses
    • Extremely friendly service
    • Expertise in IT that goes beyond simple troubleshooting
    • Embracing innovation to increase productivity and save cost
  • Even with dedicated IT resources, sometimes it is difficult to react to the ever changing technology and absence of reliable staff. We can benefit an organisation in a number of ways:

    • Escalation point for additional resources during busy periods
    • Qualification and escalation point for complex issues;
    • Back-filling staff temporarily absent;
    • Responsive phone, remote and onsite support.
  • Digital Enablement

    Conceiving ideas from inception to solution delivery are our core strengths and is fundamental to our digital DNA. We work with our clients to deeply understand their business vision, team culture, and objectives to define and deliver projects utilising industry standard methodologies and toolsets that are tailored to specific, exact business requirements. We design and deliver solutions that interconnect standalone databases and systems enabling organisations to provide stakeholders with a single pane of glass into their organisation as well as their clients, suppliers and competition using a world view. We operate as digital entrepreneurs delivering innovative solutions that provide a competitive advantage.

    We are specialising in eCommerce and digital marketing to create, enhance and loudly promote our client’s online presence. Our philosophy of mixing creative design with the latest technology and first class professional services will impress.

  • We are an end-to-end digital marketing enabler. Our passion is to enhance our customers’ digital strategy and drive superior marketing performance across the full multi-channel experience.

    Discover how to generate new revenue streams from digital services and information. Learn how to transform your customers into raving fans and work with us to design the models that allow you to disrupt your industry and create new business opportunities and Get Results!

    Our digital team will work with you to bring your digital strategy to life.

    • 61
      %

      Direct Cost Savings

      We take over your day-to-day operations to enhance your IT and business functions, making your IT more agile and scalable.

    • 86
      %

      Client Retention Rate

      Taking the approaches from business partners, we do whatever it takes to provide true value out of your IT spend.

    • 99
      %

      Improved Uptime

      We keep all your IT infrastructure up and running – everywhere, all the time – so you can accelerate your digital business.

  • WE HELP CLIENTS MOVE FROM THINKING DIGITAL TO BEING DIGITAL

    We work at the intersection of strategy, creativity, and the latest technology to help our clients reinvent their business online. Successful digital transformation is not a once-off activity, but a commitment to understand your customers’ needs and influence expectations.

  •  
    Help select the best solutions for your business

    Review your existing business processes and recommend solutions which will suit your business

  • Full implementation and customisation of the solutions for your business

    Seamless integration of the new solutions into your existing business processes

  •  
    You’ll never be alone

     

    Supporting you and your team through training as well as ongoing phone and email support

    • IT review & strategic planning

      Give your IT a health-check, set your priorities and get actionable, realistic plans that actually support your vision and mission.

    • IT organisation & governance

      Find out what the right IT organisation looks like for you, establish solid decision-making and show your teams and your board how technology will help you deliver positive impact.

    • IT solution needs assessment

      Think you need a new system? Define clear business needs, work out the benefits before you commit to major spend, and architect solutions that fit in the big picture.

    • Product/vendor selection

      Evaluate and choose the solution which is fit for your purpose and engage vendors on your terms.

    • Project management support

      Kickstart your IT projects with simple yet effective project management, and build your project management capability to keep your projects on track.

    • On-going IT business partner

      Many small businesses can’t afford a full-time CIO, but shouldn’t miss out on accessing senior-level IT expertise. Get on-going and affordable IT leadership for your IT journey.

  • Contact Us

    Contact us to know more about the digital strategies we are helping our clients design and execute to create new value, reinvigorate their business models and get results.

  • Appointment Form

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    • Mail to

      PO Box 277, Surrey Hills

    • Phone

      (03) 9005 2003

    • Email

      info@techresource.info

    • “The difference between TechResource and other IT firms is that they understand the business side of things and always put priority on ensuring our business needs are met. TechResource has been an indispensable partner for a long time, and we look forward to many more years of service.”

      Christopher Jamieson
      Partner, Riverside Financial Services
    • “We have been using TechResource for about 6 years now and engaged with their team  for all kinds of technology needs.  No matter how small or big the issue was, you guys always take care of it in a timely manner and the techs are so knowledgeable.  We truly value the relationship we have with you guys as a company.”

      Travis Gregg
      Managing Director, NDC Real Estate
    • After moving to the managed services model and going with TechResource, we have never lost data and have enhanced backup features. Downtime is rare and is measured in minutes, not hours. And annual costs are well below what we had to pay before.

      John Doe
      Office Manager, GoldWay Manufacturing Pty Ltd.
    • “Due to the fact, our entire business operates online and our products target young children around the world, we need to be sure our network is secure 24/7. The experts at TechResource understood our concerns and gave us the peace of mind we needed to focus on running our business.”

      Adam Smith
      IT Manager, Red Vision Online

© TechResource IT Pty Ltd - 2020, All Rights Reserved.

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